We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

 

Please read our FAQ before sending us a message.

What currency are the prices on the site?

All prices are in USD or in some cases we show the local currency with a current rate as an estimate.

I just placed an order, when will it ship?

We try our best to ship items as fast as we can.  Please allow 4-7 days production time for your order to ship out, average shipping times are 15-20 days.Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don’t have a tracking number after 7 business please email us at admin@stellarhomedeals.com.

I am not in love with my order, can it be returned?

We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels. Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

How secure is shopping in the Online Shop? Is my data protected?

Absolutely.  We take your privacy and security very seriously, and everything is secure and encrypted.

I have entered an incorrect address, now what?

If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at admin@stellarhomedeals.com. If the given address is wrong we can change the address to the correct one within 24 hoursNo refund will be given after the 24 hours of incorrect submission.

How long does shipping take

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time after the item has been sent out for one of our custom prints is 15-20 business days.

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